How does shipping work?+
Most in-stock items ship through our configured fulfillment network. Eligible items include free delivery to your door across the 48 contiguous states. Oversized furniture, including sofas, may require a separate delivery fee or scheduled delivery.
When will my order arrive?+
Most in-stock items are estimated to arrive within 2–6 business days after shipment. Delivery times may vary for oversized items, remote areas, or carrier delays. We currently ship only within the 48 contiguous states.
Can I request a custom configuration?+
Yes. For modular storage cabinets and modular sofas, we can help you choose a configuration based on your space, layout, and storage needs. Modular storage cabinets are available in 21 colors with multiple size options and custom configuration support. Contact us with your room size or reference photos.
What should I do if my item arrives damaged or incorrect?+
Please submit a request with your order details. Our team will review delivery issues, shipping damage, incorrect items, or product concerns and respond within 24 hours.
What is your return policy?+
Eligible unused items may be returned within 7 days of delivery in their original packaging. For non-quality-related returns, customers are responsible for return shipping. Custom configurations, clearance items, final sale items, and special-order products are not eligible for return unless they arrive damaged, defective, or incorrect.